Terms of Service for Single Sessions with Alex Shailer (Insight Ocean)
By purchasing and booking a single coaching session with Alex Shailer (Insight Ocean), you agree to the following terms:
- No Refunds: All payments for coaching sessions are non-refundable. This includes cancellations, no-shows, or late arrivals.
- Punctuality: If you are more than 15 minutes late to your session, it will be considered a no-show, and the session will be canceled. No refund or rescheduling will be offered.
- Rescheduling: You may reschedule your session up to 24 hours before the scheduled time using the calendar tool in your client portal or by contacting Alex directly via email. Sessions canceled or rescheduled with less than 24-hour notice will be forfeited without refund.
- Session Requirements: To ensure a productive session, you must have a stable internet connection and conduct the session in a quiet, private environment. Coaching sessions will not be held if you are in a public place, lounging in bed, or driving.
- Confidentiality: All information shared during coaching sessions is confidential and will not be disclosed to third parties without your permission, except as required by law.
- Empowerment and Responsibility: By entering into the coaching relationship, you acknowledge that you do so as an empowered individual and are 100% responsible for your own mental, emotional, and physical well-being. Coaching is not a substitute for professional advice in legal, medical, or psychological matters. You are fully responsible for any decisions and actions you take as a result of the coaching.
- Release of Liability: You agree to release Alex Shailer and Insight Ocean from any liability or claims arising from your participation in coaching sessions. Your success and results are your own responsibility.
- Governing Law: These terms are governed by and construed in accordance with the laws of the United Kingdom.
By booking a session, you confirm that you have read, understood, and agree to these Terms of Service.